Frequently Asked Questions

No data or internet access required to access the service.

Yes! MTN, Airtel, Glo and 9mobile subscribers can use the platform..

Immediately report the incident to Fortress MFB client support on 07035836168 and instruct them to block your phone number from accessing the USSD service. Once you have recovered your line, you can contact Fortress MFB client support to reactivate your line on the USSD platform.

We open from 8:00am to 5:00pm Monday to Friday, except on government-sanctioned public holidays.

Yes! We do offer ATM debit cards.

For individuals, requirements include a valid identity card (national identity card [NIMC-issued], voters card, international passport, driver's license) and utility bills. For companies, the following are required: certificate of incorporation/registration, memorandum and articles of association, Company Form 6, and board resolution letter from the directors.

Interest rates on savings accounts depend on the type of savings account and the prevailing market rate as prescribed by the central bank of Nigeria. For a fixed deposit account, the interest rate depends on the amount of money fixed and the time period. The higher the amount and longer the period, the higher the interest rate and subsequent returns.

• You must have been in business for more than one year and been at your shop/office for more than six months.
• One passport photograph.
• Means of identification (national identity card [NIMC], driver's license, voters card, or international passport).
• Your BVN.
• A utility bill that is not less than three months.
• A guarantor for a trader.
• Collateral for an SME loan.

Your regular monthly repayment/installment depends on the approved loan amount and tenor.

The loan amount depends on the type of loan and the borrower's capacity to repay.

At the moment we do not finance start-up businesses.

Our loan assessment is based on your business income. However, you may repay your loan with income from other sources.

Yes! There is no limit to the number of accounts an individual can have with Fortress MFB.

Interest rate varies, depending on the loan product, amount, and tenor of your facility.

You will write an application for letter of non-indebtedness to Fortress MFB and it will be treated.

Please speak with your account officer or visit our office.

No! Family members may not be used as guarantors.

Yes! We do give loans to salary earners.

We encourage you to save for the future, you do not have to save before applying for a loan.

Loan repayment is between one month to 24 months depending on the type of loan applied for.

• You can make use of your debit card.
• You can make transfer from a correspondent (other) banks to your Fortress MFB account.
• You can make transfer from quick teller on ATM machines or on your mobile phone to your Fortress MFB account.
• You can also deposit through any POS into your Fortress MFB account.

You can get as low as ₦10,000 and as higher as ₦5,000,000 subject to result of the evaluation.

The loan application takes 48 hours after you have submitted your documents.